{"id":29703,"date":"2025-08-06T11:42:03","date_gmt":"2025-08-06T11:42:03","guid":{"rendered":"https:\/\/honigbee.com\/?page_id=29703"},"modified":"2026-05-08T14:40:44","modified_gmt":"2026-05-08T14:40:44","slug":"haeufig-gestellte-fragen","status":"publish","type":"page","link":"https:\/\/honigbee.com\/en\/haeufig-gestellte-fragen\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29703\" class=\"elementor elementor-29703\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98cba55 e-flex e-con-boxed e-con e-parent\" data-id=\"98cba55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79c1f52 elementor-widget elementor-widget-pls-accordion\" data-id=\"79c1f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-73870\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-1271\" data-style=\"default\">\n\t\t\t\t\tHow quickly will my order be shipped?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1271\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"144\" data-end=\"320\">Your order will usually be delivered within <strong data-start=\"193\" data-end=\"210\">1\u20132 working days<\/strong> processed and is usually in <strong data-start=\"247\" data-end=\"268\">2 to 5 working days<\/strong> with you \u2013 depending on the shipping service provider and destination.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1273\" data-style=\"default\">\n\t\t\t\t\tWhere do your products come from?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1273\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"810\" data-end=\"1047\">We source our products from selected manufacturers in Europe and the Arab world. We pay attention to authenticity, quality, and fair conditions \u2013 for honey, superfoods, and nutritional supplements.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1275\" data-style=\"default\">\n\t\t\t\t\tHow long do your products last?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1275\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"166\" data-end=\"307\">All products in our range are equipped with a <strong data-start=\"216\" data-end=\"250\">Best before date (BBD)<\/strong> Shelf life varies depending on the product type:<\/p><ul data-start=\"308\" data-end=\"571\"><li data-start=\"308\" data-end=\"375\"><p data-start=\"310\" data-end=\"375\"><strong data-start=\"310\" data-end=\"319\">Honey<\/strong> If stored properly, it can often last for several years.<\/p><\/li><li data-start=\"376\" data-end=\"571\"><p data-start=\"378\" data-end=\"571\"><strong data-start=\"378\" data-end=\"426\">Superfoods, dietary supplements and oils<\/strong> should be stored in a cool, dry place and protected from light.<br data-start=\"484\" data-end=\"487\" \/>You can find the respective best-before date directly on the label or in the product description.<\/p><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1277\" data-style=\"default\">\n\t\t\t\t\tAre your products vegan?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1277\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"1574\" data-end=\"1772\">Many products like superfoods, nut butters, and herbal supplements are vegan. Honey, of course, is not. You can see whether a product is vegan directly in the respective product description.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1279\" data-style=\"default\">\n\t\t\t\t\tAre there discounts or bulk offers?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1279\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"1820\" data-end=\"1980\">Yes. For many products we automatically offer <strong data-start=\"1868\" data-end=\"1884\">Volume discount<\/strong> We also regularly inform you in our newsletter about <strong data-start=\"1944\" data-end=\"1979\">exclusive promotions and offers<\/strong>.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-12711\" data-style=\"default\">\n\t\t\t\t\tCan I return my order?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-12711\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"2030\" data-end=\"2198\">Yes, you can return unopened products within <strong data-start=\"2079\" data-end=\"2091\">14 days<\/strong> Just send us an email \u2013 we&#039;ll take care of your request quickly and easily.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-12713\" data-style=\"default\">\n\t\t\t\t\tI have an intolerance. Are the ingredients clearly listed?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-12713\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"2282\" data-end=\"2490\">Yes. We attach great importance to transparency. You&#039;ll find the complete list of ingredients and instructions for use in every product description. If you have any questions, we recommend seeking medical advice beforehand.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-12715\" data-style=\"default\">\n\t\t\t\t\tCan I use your products while pregnant or breastfeeding?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-12715\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p data-start=\"2574\" data-end=\"2785\">Some products such as honey or royal jelly are generally considered safe \u2013 however, if you are pregnant or breastfeeding, you should <strong data-start=\"2714\" data-end=\"2784\">always consult your doctor first<\/strong>.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-12717\" data-style=\"default\">\n\t\t\t\t\tHow can I contact you if I have questions?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-12717\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>You can easily reach us directly by email at <strong data-start=\"2961\" data-end=\"2986\"><a class=\"cursor-pointer\" href=\"mailto:customer@honigbee.com\" rel=\"noopener\" data-start=\"2963\" data-end=\"2984\">customer@honigbee.com<\/a><\/strong>We usually respond within 24 hours.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-12719\" data-style=\"default\">\n\t\t\t\t\tWhy might the packaging differ from the product image?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-12719\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Product images are for illustrative purposes only. Since we work with different manufacturers and fulfillment partners, the packaging design may vary slightly. Quality and contents, of course, remain identical.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65f5d96 e-flex e-con-boxed e-con e-parent\" data-id=\"65f5d96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a86ce8 elementor-widget elementor-widget-spacer\" data-id=\"8a86ce8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Wie schnell wird meine Bestellung verschickt? Deine Bestellung wird in der Regel innerhalb von 1\u20132 Werktagen bearbeitet und ist normalerweise in 2 bis 5 Werktagen bei dir \u2013 je nach<\/p>","protected":false},"author":123,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-29703","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/pages\/29703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/comments?post=29703"}],"version-history":[{"count":7,"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/pages\/29703\/revisions"}],"predecessor-version":[{"id":42638,"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/pages\/29703\/revisions\/42638"}],"wp:attachment":[{"href":"https:\/\/honigbee.com\/en\/wp-json\/wp\/v2\/media?parent=29703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}