{"id":771,"date":"2024-08-15T17:53:33","date_gmt":"2024-08-15T17:53:33","guid":{"rendered":"https:\/\/alukas.presslayouts.com\/dummy\/?page_id=31"},"modified":"2026-05-08T14:41:03","modified_gmt":"2026-05-08T14:41:03","slug":"rueckerstattungen-und-ruecksendungen","status":"publish","type":"page","link":"https:\/\/honigbee.com\/hu\/rueckerstattungen-und-ruecksendungen\/","title":{"rendered":"Visszat\u00e9r\u00edt\u00e9sek \u00e9s visszak\u00fcld\u00e9sek"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>\u00dcdv\u00f6zl\u00fcnk a Honeybee-n\u00e9l!<\/strong><br>Az \u00d6n el\u00e9gedetts\u00e9ge a legfontosabb sz\u00e1munkra. Ugyanakkor k\u00e9rj\u00fck meg\u00e9rt\u00e9s\u00e9t, hogy a visszak\u00fcld\u00e9s csak bizonyos felt\u00e9telek mellett lehets\u00e9ges. Ez a szab\u00e1lyzat ismerteti a visszat\u00e9r\u00edt\u00e9sek \u00e9s a visszak\u00fcld\u00e9sek felt\u00e9teleit, valamint a k\u00e9r\u00e9s\u00fck folyamat\u00e1t.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Visszat\u00e9r\u00edt\u00e9shez val\u00f3 jog (csak jogos okokb\u00f3l):<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visszat\u00e9r\u00edt\u00e9s csak akkor ny\u00fajthat\u00f3, ha a <strong>\u00e9rthet\u0151 \u00e9s indokolt hiba<\/strong> vagy <strong>logisztikai hiba a r\u00e9sz\u00fcnkr\u0151l<\/strong> \u2013 pl. s\u00e9r\u00fclt term\u00e9kek, rossz t\u00e9telek vagy elveszett sz\u00e1ll\u00edtm\u00e1nyok. A visszat\u00e9r\u00edt\u00e9si k\u00e9relem a k\u00f6vetkez\u0151 esetekben mer\u00fclhet fel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A visszat\u00e9r\u00e9s <strong>14 napon bel\u00fcl<\/strong> a k\u00e9zbes\u00edt\u00e9si hat\u00e1rid\u0151t k\u00f6vet\u0151en \u00edr\u00e1sban.<\/li>\n\n\n\n<li>A cikk benne van <strong>bontatlan, nem haszn\u00e1lt, eredeti \u00e1llapot\u00fa<\/strong> \u00e9s az eredeti csomagol\u00e1sban.<\/li>\n\n\n\n<li>Egy <strong>V\u00e1s\u00e1rl\u00e1st igazol\u00f3 bizonylat<\/strong> el\u00e9rhet\u0151.<\/li>\n\n\n\n<li>A visszat\u00e9r\u00e9s az volt, <strong>\u00fcgyf\u00e9lszolg\u00e1lati csapatunk el\u0151zetesen j\u00f3v\u00e1hagyta<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">K\u00e9rj\u00fck, vegye figyelembe:<br>A visszat\u00e9r\u00edt\u00e9s <strong>nem garant\u00e1lt<\/strong> \u00e9s kiz\u00e1r\u00f3lag bels\u0151 fel\u00fclvizsg\u00e1latot \u00e9s j\u00f3v\u00e1hagy\u00e1st k\u00f6vet\u0151en ker\u00fcl v\u00e9grehajt\u00e1sra.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Nem visszat\u00e9r\u00edthet\u0151 t\u00e9telek:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Akci\u00f3s vagy k\u00fcl\u00f6nleges aj\u00e1nlat\u00fa term\u00e9kek<\/li>\n\n\n\n<li>Felbontott \u00e9lelmiszer-csomagol\u00e1s<\/li>\n\n\n\n<li>Szem\u00e9lyre szabott vagy egyedi gy\u00e1rt\u00e1s\u00fa term\u00e9kek<\/li>\n\n\n\n<li>\u00c9rv\u00e9nyes visszak\u00fcld\u00e9si ok n\u00e9lk\u00fcli term\u00e9kek<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Visszat\u00e9r\u00edt\u00e9si elj\u00e1r\u00e1s:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Visszak\u00fcld\u00e9s k\u00e9r\u00e9se:<\/strong><br>K\u00fcldj\u00f6n k\u00e9r\u00e9st \u00fcgyf\u00e9lszolg\u00e1latunknak a k\u00f6vetkez\u0151 c\u00edmre: <a class=\"\">customer@honigbee.com<\/a>, a rendel\u00e9si sz\u00e1mmal, a term\u00e9k k\u00e9p\u00e9vel \u00e9s egy \u00e9rthet\u0151 magyar\u00e1zattal egy\u00fctt.<\/li>\n\n\n\n<li><strong>Ellen\u0151rz\u00e9si \u00e9s visszak\u00fcld\u00e9si utas\u00edt\u00e1sok:<\/strong><br>A k\u00e9r\u00e9sed elb\u00edr\u00e1l\u00e1sa ut\u00e1n elk\u00fcldj\u00fck neked a visszak\u00fcld\u00e9si utas\u00edt\u00e1sokat a c\u00edmeddel \u00e9s tov\u00e1bbi r\u00e9szletekkel.<\/li>\n\n\n\n<li><strong>Visszat\u00e9r\u00edt\u00e9s:<\/strong><br>A visszak\u00fcld\u00f6tt \u00e1ruk \u00e1tv\u00e9tel\u00e9t \u00e9s ellen\u0151rz\u00e9s\u00e9t k\u00f6vet\u0151en 7\u201310 munkanapon bel\u00fcl visszat\u00e9r\u00edt\u00e9st ny\u00fajtunk be. A jogosulatlan visszak\u00fcld\u00e9seket nem dolgozzuk fel.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Willkommen bei Honigbee!Ihre Zufriedenheit liegt uns am Herzen. Gleichzeitig bitten wir um Verst\u00e4ndnis, dass R\u00fcckgaben nur unter bestimmten Voraussetzungen m\u00f6glich sind. Diese Richtlinie erl\u00e4utert die Bedingungen f\u00fcr R\u00fcckerstattungen und R\u00fccksendungen<\/p>","protected":false},"author":123,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-771","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/pages\/771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/users\/123"}],"replies":[{"embeddable":true,"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/comments?post=771"}],"version-history":[{"count":1,"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/pages\/771\/revisions"}],"predecessor-version":[{"id":42633,"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/pages\/771\/revisions\/42633"}],"wp:attachment":[{"href":"https:\/\/honigbee.com\/hu\/wp-json\/wp\/v2\/media?parent=771"}],"curies":[{"name":"munkaf\u00fczet","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}