shipping policy
Welcome to Honigbee – your online shop for high-quality natural products. We place great importance on fast, reliable, and transparent delivery. Below you will find all the important information about our shipping processes:
shipping times
Standard shipping:
Delivery usually takes place within 3-5 working days.
Special note – dates:
Dates are shipped exclusively every Tuesday to ensure freshness and quality. Please take this into account when placing your order.
Processing time:
Orders will be processed and prepared for shipping within 1-2 business days after receipt of payment.
shipping costs
Shipping costs depend on the product, delivery address, and shipping method. The exact costs are displayed during checkout before completing your order.
Shipping through external warehouses (e.g. Amazon)
Some of our items are shipped directly from fulfillment warehouses like Amazon to ensure fast and reliable shipping. Please note that such deliveries may be made in plain packaging. Returns of these items are also processed separately. If you have any questions, please contact our customer service directly.
International Shipping
We ship to many European countries. Shipping times and costs for international orders depend on the destination country and are displayed during the order process. International deliveries may be subject to customs duties or taxes – these charges are the responsibility of the buyer.
Shipment tracking
Once your order has been shipped, you will receive a shipping confirmation with a tracking number. This allows you to track your delivery at any time via the shipping provider's website.
shipping restrictions
Delivery restrictions may occur in certain regions due to legal or logistical constraints. If your region is affected, we will inform you immediately.
Lost or delayed shipments
If your delivery does not arrive or is delayed, please contact our customer service at customer@honigbee.comWe will contact the shipping provider to find a quick solution.
contact
If you have any further questions or concerns regarding shipping or returns, please contact us at:
customer@honigbee.com
Thank you for choosing Honigbee. We appreciate your trust and look forward to your next order.
